Refund Policy

Last Updated: 2024 May 15

Thank you for shopping at Women LED, operated by www.connectsl.com. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may be eligible for a refund or exchange subject to the terms outlined in this Refund Policy.

Eligibility for Refund

To be eligible for a refund, please ensure that:

• You have proof of purchase (e.g., order number, receipt).
• The item is unused, undamaged, and in its original packaging.
• The request for a refund is made within 3 days from the date of delivery.

Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at [Insert Contact Information] to initiate the refund process.
2. Provide your order number and a brief explanation of the reason for the refund request.
3. Our customer support team will review your request and provide instructions on how to return the item(s), if applicable.
4. Once we receive the returned item(s) and verify their condition, we will process your refund.

Refund Options

Depending on the circumstances, you may be eligible for one of the following refund options:

• Full Refund: If the item is returned in its original condition within the specified time frame, you will receive a full refund of the purchase price, excluding any shipping fees.
• Partial Refund: If the item is returned in a used or damaged condition, a partial refund may be issued based on the extent of the damage.
• Store Credit: In some cases, we may offer store credit as an alternative to a refund.

Exceptions

Please note that certain items may not be eligible for a refund, including but not limited to:

• Customized or personalized items.
• Items marked as final sale or clearance.
• Digital products or services.

Shipping Costs

Shipping costs associated with the original purchase are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund, unless the return is due to an error on our part.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [email protected] Our customer support team will be happy to assist you.